Job Summary
Our mission-driven team is seeking an IT Systems Support Engineer to join us! Must be knowledgeable and customer-oriented. Communication is everything - so we expect you to amaze us with your presentation skills. We’re further looking for superior technical expertise and a problem-solving aptitude.

Responsibilities

Understand customer requirements and business objectives
Provide strategic advice on using technology to achieve goals
Manage IT initiatives and collaborate with in-house technical staff
Design IT systems and networks ensuring the right architecture and functionality
Support new technology implementation
Train users in new and existing IT systems
Provide assistance with technical issues
Revise existing systems and suggest improvements
Accurately enter and track time for billing purposes
Produce reports

Requirements

Proven experience as IT Consultant
Ability to troubleshoot hardware, software and network problems
Experience with various operating systems and databases
Experience in project management
An analytical mind with problem-solving abilities
A team player with excellent communication and presentation skills
Customer service orientation
Interpersonal skills
Required - BSc/BA in, engineering, computer science, IT or relevant field; or equivalent
Professional certification (e.g. CompTIA A+) is an asset
Required- Knowledge of Palo Alto, SonicWALL, Fortinet, Cisco Networking, Office 356/exchange, Symantec data loss prevention, RSA, zscaler
Understanding of system security
Knowledge of storage systems, such and NetApp, EMC, and 3par
Implement and Document customer projects
Maintain Project status Communication
Install and configure Project Equipment per installation and check sheet documentation
4-year technical degree

Supplemental pay types:

Bonus Pay
On Call Pay
Mileage Reimbursement

Experience:

Network Administration: 1 year (Required)
Active Directory: 1 year (Required)
Helpdesk: 1 year (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required)

Work Location

Fully remote, but will require travel to client sites

Flexible work from home options available.

About Us

We’re an IT solutions provider with a passion for technology and its business applications. Our approach is simple and practical with a focus on the big picture. Our commitment is to provide smart, strategic, cost-effective technology that supports your unique business goals.

People-first

LevCo Technologies is built on strong core values of honesty, respect, teamwork, kindness and fun.

Committed

Our culture revolves around a shared dedication to providing excellence, value and results.

Growth-minded

While nimble and responsive, we embrace long-term vision, forward thinking and openness to change.

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Do you have at least one year of experience in Active Directory?*

Do you have at least one year of IT Helpdesk experience?*

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Perks and Benefits

Medical Insurance (PPO)

Dental Insurance (PPO)

Vision Insurance

Mental Health & Wellness Programs

Employee Assistance Plan

Unlimited Paid Time Off

401(k) Company Matching Plan

Group Term Life and AD&D Insurance

Short Term Disability

Flexible Schedule

Work/Life Balance

Vacation Stipend

Employee Discount Program
Will & Legal Document Services

Professional Development Assistance

Future Opening: IT Systems Support Engineer

About Us

Or apply here.

Yes, Text Me!

Let Us Text You!

Perks and Benefits